• Home
  • Conference 2025
  • Supervisors
  • Awards
  • Membership
  • Vendor Members
  • Board
  • More
    • Home
    • Conference 2025
    • Supervisors
    • Awards
    • Membership
    • Vendor Members
    • Board
  • Home
  • Conference 2025
  • Supervisors
  • Awards
  • Membership
  • Vendor Members
  • Board
Atlantic States Telephone Answering Association

Pre conference event ~ 3-5pm at the Lobby Bar at the Hard Rock Casino. 1st drink is on ASTAA!!

ASTAA Conference ~ October 1-3, 2024 Atlantic City, NJ

Atlantic City is the seaside gaming and resort capital of the East Coast, hosting over 27 million visitors a year, making it one of the most popular tourist destinations in the United States. Atlantic City’s world-famous Boardwalk has become an America icon & is steps from hotels, restaurants, entertainment & shopping.

Tom Dalton ~ Anserve Inc.

Tom shares information about the great sessions and event details of the up coming meeting in Atlantic City! 

Hotel
Vendor & Sponsor Opportunities
Pre Conference Event
Agenda
Meet the 2024 Sponsors & Vendors

Sponsorship & Vendor Opportunities

You are vital to the success of our association and we apprecate all of you!! 

If you would like to join us in Atlantic City as a vendor or sponsor our event please use the link below to see the options and vendor details.  

Vendors & Sponsors

Registration Information:

EARLY BIRD SPECIALS...

$379 First Person 

$359 Additional (from same company) 

$479 Non Members 


*** Beginning September 1st ***

$404 First Person 

$384 Additional (from same company) 

$504 Non Members 


*Join ASTAA or GLTSA within 30 days, the extra $100 is applied to dues* 

 

ASTAA assumes no responsibility for items left unattended in meeting or exhibit rooms. NO refunds after Friday September 13th, 2024   

Register Today!

Hard Rock Hotel & Casino

Hotel Information

One parking fee per stay not per night, business center, shopping, nightlife and entertainment. More than 15 food and beverage offerings on site and home to one of the largest music memorabilia collections in the United States 

Event group rate $89/ per night

Call Hotel @ 609-449-6860 or use link below. Group Rate is under: Atlantic State Telephone Answering. Association.

GROUP CODE: GAST24Z

***Hotel Cut Off Monday September 16th***

1000 Boardwalk, Atlantic City, New Jersey 08401, United States

Don’t forget to book your hotel room!

Hotel Reservations

Current Agenda & Topic Descriptions:

AI - Threats & Opportunities 

In the first session we will have an open discussion on one of the hot topics of our industry today... AI, threats and opportunities.  We will continue after break and explore what kind of AI applications are available for our industry. 


For Those About To Rock - Don’t Be Limited By Your Comfort Zone

This is a space for participation and engagement. Ask questions, meet new people, and share ideas. Whether you’re an old hand or new to your position, make the most out of this conference.


Beating The Odds – Overcoming Obstacles

Recognize and resolve issues. Irate customers and toxic employees are easy to spot, but not so easy to handle. Be aware of other, less visible concerns too.


Hitting the Jackpot – How To Get The Best From Your Employees

It's crucial to set an example by embodying the values and behaviors we expect from our team.  Set clear expectations so your employees can succeed. Be the leader they need.


Succession Planning

Hear from a panel of experts in our industry on the different aspects of succession planning like selling to a small company, a larger corporation and passing the business down to your family. 


You Have To Play To Win – Taking Action

Discover ways to engage your employees that won’t break the bank.  Discuss challenges you’re working on. Share ideas but ideas alone won’t bring success, you have to act, which can feel risky. Let’s round off the day by discussing how to move forward.


Using a PEO - Professional Employer Organization

In this open discussion we will hear from a professional PEO company and be able to ask questions. You will also hear from Tim Neville who has his first hand experience using this valuable service.  


Cyber Threats

These threats are all around us. How to avoid these traps and what to do if you come face to face with one from people have experienced it first hand. 

 

Know When to Told Them & When to Fold Them

Do you have customers or employees you don't know what to do with? Hear from panelists on these difficult decisions when it comes to how to handle them and making a decision if you should keep them or let them find happiness elsewhere. 


Using Off Shore Agents Pros and Cons

In this session we will discuss the different options available for offshore operators and hear opinions from those who have used them. 

Agenda 20240911 (xlsx)

Download

Thank you Vendors & Sponsors for your support...


Maryellen Scifres - Executive Director 

877-552-7722 or email: astaasales@gmail.com

Powered by

  • Supervisors
  • Awards
  • Membership
  • Board