Sales Symposium 2... Coming Summer 2020...St Louis!

Atlantic States Telephone Answering Association

Down the Rabbit Hole

It's all about Customer Service!

Presented by Donna West 

with a little help from 

Alice in Wonderland. 

May 22-23, 2019

Comfort Inn & Suites 

Baltimore, MD 

Wed: 1:00 pm - 5:00 pm 

Dinner will be included


Thus: 9:00 am - 3:00 pm

Lunch will be included. 

Register today:

$279 First person 

$249 Additional  

$399 Non-members

*** Important Notice ***


This will be the LAST time this workshop will be presented!! 

** This series is being retired.  **

Barb & Donna are hard at work on another series of much more 

Interactive Supervisor Workshops that will begin in 2020.



This workshop contains CUSTOMER CHURN information. As well as many true-life customer service dilemmas, how to handle them, and what they could mean in losses for your service. 


Sign up your 

supervisors now!  

Catering provided by Tucker's BBQ. Dinner Wednesday night and Thursday's lunch are included in registration price.




A MUST for supervisors who are your front-line customer service reps. These are the people who see things first. They will learn what to watch for to keep clients happy!

Don't delay - there are only 26 workshop spots available in this retiring series. Sign up TODAY!