Telephone Answering Service Sales Symposium ~ August 7-8, 2019 Baltimore MD

Atlantic States Telephone Answering Association

Down the Rabbit Hole

It's all about Customer Service!

Presented by Donna West 

with a little help from 

Alice in Wonderland. 

May 22-23, 2019

Comfort Inn & Suites 

Baltimore, MD 


Wed: 1:00 pm - 5:00 pm 

Dinner will be included

 

Thus: 9:00 am - 3:00 pm

Lunch will be included. 

Register today:

$279 First person 

$249 Additional  

$399 Non-members


*** Important Notice ***

 

This will be the LAST time this workshop will be presented!! 

** This series is being retired.  **

Barb & Donna are hard at work on another series of much more 

Interactive Supervisor Workshops that will begin in 2020.

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This workshop contains CUSTOMER CHURN information. As well as many true-life customer service dilemmas, how to handle them, and what they could mean in losses for your service. 

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Sign up your 

supervisors now!  


Catering provided by Tucker's BBQ. Dinner Wednesday night and Thursday's lunch are included in registration price.

 

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A MUST for supervisors who are your front-line customer service reps. These are the people who see things first. They will learn what to watch for to keep clients happy!

Don't delay - there are only 26 workshop spots available in this retiring series. Sign up TODAY!



Workshop Registration