This workshop contains CUSTOMER CHURN information. As well as many true-life customer service dilemmas, how to handle them, and what they could mean in losses for your service.
Sign up your
supervisors now!
Catering provided by Tucker's BBQ. Dinner Wednesday night and Thursday's lunch are included in registration price.
A MUST for supervisors who are your front-line customer service reps. These are the people who see things first. They will learn what to watch for to keep clients happy!